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Behavioral competencies encompass knowledge, skills, attitudes, and actions that distinguish excellent performers. In order to achieve consistency of understanding across the University and to enhance discussions about work behaviors, the following definitions are provided. Select the statements that best fit the work being reviewed and discuss them with the employee when giving feedback and setting expectations.
Job Effectiveness •Achieves Results •Communicates Effectively •Dependability / Attendance •Job / Organizational Knowledge •Makes Effective Decisions •Planning / Organization •Problem Solving / Judgment •Productivity •Takes Responsibility Making People Matter •Builds Trust •Honesty / Fairness •Interpersonal Skills •Positive Attitude •Recognizes Others' Achievements / Contributions •Resolves Conflicts Constructively •Respect for Others •Supports Diversity and Understands Related Issues •Understands Others' Perspectives Organizational Success •Commitment to Continuous Quality / Process Improvement •Continuous Learning / Development •Creativity / Innovation •Customer Orientation •Displays Vision •Flexibility / Adaptability to Change •Leadership / Initiative •Teamwork / Cooperation (within and across units) Additional Factors for Supervisors •Coaches / Counsels / Evaluates Staff •Enables and Empowers Staff •Encourages Teamwork and Group Achievement •Identifies Areas for and Supports Employee Development Opportunities •Leads Change / Achieves Support of Objectives •Strives to Achieve Diverse Staff at all Levels •Understands Diversity Issues and Creates Supportive Environment for Diverse Employees |