Consumer Complaint Form



By submitting your consumer complaint to OAG, you help to identify unlawful practices that OAG investigates for possible enforcement action. In many cases, OAG’s staff are able to help consumers and merchants to resolve their disputes. Section 

I: How Do We Reach You? Name*  Street Address  City  State  Zip Code  Home Telephone  Work/Cell Telephone  Email Address  Best Contact Time  Section II: Who is Your Complaint Against? Name of Person*  Name of Business*  Street Address  City  State  Zip Code  Telephone  Product or Service  Email Address  Section III:

 What Happened? Details of Incident Amount Involved  How did you pay? Cash  Credit Card  Debit Card  Loan  Lay Away  Check  When did it happen?  

Have you contacted the company about your complaint? Yes  No  When did you contact them?  

What did you ask them to do?

 Refund  Repair  Deliver Service or Product  Perform Service  Replace or Repair Product  Other (explain)  How and where did you learn about the product or service?  Have you or the business filed a lawsuit? Yes  No  Describe your complaint in detail. Describe the events in the order that they happened. 
(Maximum 500 Characters, )    Section IV: Next Steps Would you like the Office of the Attorney General to contact the business to try to resolve your complaint? Yes  No  If not, may we still share your complaint with the business? Yes  No  Please note that we may share your complaint with other law enforcement agencies. 

Is there a court or other legal proceeding pending? 
 No Yes